- Birmingham, England, United Kingdom
- Manager
Lead the national Customer Adoption & Value function for Primary Care, building and scaling customer success capabilities across the UK.
Responsibilities
- Lead, coach and develop Customer Adoption & Value Leads across regional Primary Care Pods
- Lead Community Leads for England and Scotland
- Define and improve the Primary Care Customer Adoption & Value operating model
- Establish customer health measures and thresholds
- Create consistent Customer Success and Value Plans
Requirements
- Nice to have: Healthcare Technology
- Nice to have: Primary Care
- Nice to have: NHS
- Nice to have: Advocacy Programmes
- Nice to have: User Groups