The Quality Director leads FYI+'s quality improvement and compliance infrastructure across our three-tiered Continuum of Care, with emphasis on Certified Community Behavioral Health Clinic (CCBHC) standards.
Compensation
$80,000 - Negotiated (3 levels based on experience and education)
Responsibilities
Supervise, coach, and develop the Quality Improvement Manager and Data Manager
Set the organizational quality and data vision, goals, and strategy in collaboration with senior leadership
Partner with the Senior Director of Operations, Chief Programs Officer, CCBHC Program Director, and Medical Director
Champion a data-driven culture and evidence-based practice, and make sure the client voice is part of how we measure quality
Represent quality and data in executive leadership discussions and strategic planning
Lead nursing operations in the ICU and Med/Surg units, overseeing patient care, financial and human resources, quality improvement, and staff development.
Responsibilities
Manage financial, human resources, and performance improvement for the unit
Develop and monitor operational and capital budgets
Utilize tools for quality and staffing monitoring
Ensure compliance with labor laws and HR policies
Oversee orientation and competency plans for staff
Lead the enterprise supply chain implementation portfolio across HOPCo markets, clinics, and ambulatory surgery centers
Convert strategy into scalable operating practices that improve product availability, inventory performance, utilization, contract compliance, service levels, and financial outcomes
Establish portfolio governance, direct cross‑functional implementation, measure benefits realization, and build professional services capabilities
Direct the approved enterprise supply chain portfolio from charter through deployment, stabilization, benefits realization, and operational handoff
Create and maintain repeatable implementation playbooks for market assessments, inventory optimization, product conversions, workflow redesign, technology adoption, and site integrations
Requirements
Bachelor's degree in business, supply chain, project management, healthcare administration, or a related field
Master's degree and relevant project management, Lean, or supply chain certification
Lead strategic and operational nursing clinical operations across Montefiore Einstein hospitals, driving quality, safety, and performance improvement in oncology services.
Compensation
$160,000.00-$200,000.00
Responsibilities
Direct and optimize daily clinical operations across inpatient and/or ambulatory settings, including staffing models, patient flow, access, and capacity management.
Lead operational execution for multiple practice sites or departments, ensuring consistency with Montefiore Einstein clinical standards.
Partner with department chairs, medical directors, and nursing leadership to align operations with clinical objectives.
Drive quality, safety, and patient experience initiatives using data, KPIs, and continuous improvement methodologies (Lean, Six Sigma, PDSA).
Monitor operational dashboards related to throughput, access, clinical productivity, and patient satisfaction.
Requirements
Master's Degree in Health Administration, Policy, Business, Nursing or related field
Master of Science degree in Nursing
New York State Registered Professional Nurse License
Supports the advancement of a comprehensive quality, patient safety, regulatory, and patient experience program at Anna Jaques Hospital.
Compensation
Pay Range: $90,000.00 USD - $135,000.00 USD
Responsibilities
Coordinating, facilitating, monitoring, and evaluating activities related to quality improvement, performance improvement, patient safety, patient grievances, regulatory compliance, accreditation readiness, and patient experience.
Assisting departments in identifying opportunities for improvement through data analysis, benchmarking, audits, observations, and performance monitoring.
The Quality Outcomes Coordinator (QOC) works at the unit-level, in collaboration with bedside staff and unit leaders to deliver effective, efficient, high-quality care. The QOC continuously evaluates care at the bedside, identifies gaps in processes and facilities process improvement activities to improve outcomes.
The compensation range for this position is $41.07 per hour - $66.85 per hour.
Responsibilities
Continuously evaluates care at the bedside, identifies gaps in processes and facilities process improvement.
Implements evidence-based research into practice.
Utilizes metrics on unit dashboard and other quality metrics (NDNQI, VON, etc.) to prioritize and drive practice changes.
Collaborates with unit manager, supervisor, bedside staff, and other healthcare providers to address issues related to patient care and patient care outcomes.
Participates in work groups to improve unit and hospital wide patient care issues.
Requirements
Bachelor's Degree: Nursing
Nice to have: National Nursing Certification
Nice to have: IHI Open School Basic Certificate in Quality and Safety
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