- Austin, Texas, United States
- Hybrid
- Senior
- 7+ years
This role exists to help ServiceNow partners adopt and succeed with Engage Central by combining solution consulting, onboarding and adoption, and first-line support.
Responsibilities
- Serve as the product and technical expert for Engage Central in partner sales cycles
- Lead discovery sessions to understand partner delivery practices and map them to Engage Central capabilities
- Deliver tailored product demonstrations and proof-of-value sessions
- Answer product feature, technical, security, and access questions from partners and ServiceNow colleagues
- Build and maintain reusable sales assets such as demo scripts, pitch decks, FAQs, and objection handling
Requirements
- Nice to have: ServiceNow SPM certifications
- Nice to have: ServiceNow Certified System Administrator certification