Focused on building an exceptional patient experience through daily rounding on inpatient units, ensuring patient needs are met, and coordinating with hospital departments.
Responsibilities
Daily rounding ensuring patient satisfaction with staff response, care and compassion
Provides immediate service to patient needs requested during rounding
Educates patients on admission processes
Coordinates with other departments ensuring patient needs are optimally met
The Director of Patient Experience builds, directs, manages, and ensures the overall implementation and effectiveness of the Service Excellence Program across the entire Adena Health System.
Responsibilities
Builds and directs the Service Excellence Program
Manages implementation and effectiveness of the program
Develops and executes long-term strategic organizational focus
Builds structures, policies, and cross-functional teams
Partners with HRO journey to weave Patient Experience into safety and clinical excellence
Registered Nurse responsible for nursing practices based on specialized knowledge, judgment, and skill derived from biological, physical, and behavioral sciences.
Responsibilities
Maintain competence in BLS after initial training
Demonstrate a calm, pleasant, and professional demeanor
Work cooperatively with all staff, physicians, and departments
Lead clinic operations, overseeing cost, quality, patient satisfaction, staffing, budgeting, and provider relations across assigned market.
Responsibilities
Manage overall performance of assigned Clinic location across assigned market including cost, quality, and patient satisfaction
Partner with integration teams to ensure successful practice onboarding and integration, and appropriate resource allocation
Support provider recruitment efforts in the market and play a key role in the successful onboarding and integration of new practices and providers
Provide leadership and coaching to Clinic teammates ensuring regular communication across the team and development to prepare for continued growth
Handle all aspects of staffing and team management, fostering a high-performance work environment that values employees and promotes development and success
Registered Nurse responsible for nursing practices based on specialized knowledge, judgment, and skill derived from biological, physical, and behavioral sciences.
Responsibilities
Maintain competence in BLS after initial training
Demonstrate a calm, pleasant, and professional demeanor
Work cooperatively with all staff, physicians, and departments
Registered Nurse responsible for nursing practices based on specialized knowledge, judgment, and skill derived from biological, physical, and behavioral sciences.
Responsibilities
Maintain competence in BLS after initial training
Demonstrate a calm, pleasant, and professional demeanor
Work cooperatively with all staff, physicians, and departments
Registered Nurse responsible for nursing practices based on specialized knowledge, judgment, and skill derived from biological, physical, and behavioral sciences.
Responsibilities
Maintain competence in BLS after initial training
Work cooperatively with all staff, physicians, and departments
Commit to Patient Satisfaction and Patient Safety
Instruct and comfort patients and their families
Maintain communication with internal and external staff
Registered Nurse responsible for nursing practices based on specialized knowledge, judgment, and skill derived from biological, physical, and behavioral sciences.
Responsibilities
Maintain competence in BLS after initial training
Demonstrate a calm, pleasant, and professional demeanor
Work cooperatively with all staff, physicians, and departments
Registered Nurse responsible for nursing practices based on specialized knowledge, judgment, and skill derived from biological, physical, and behavioral sciences.
Responsibilities
Maintain competence in BLS after initial training
Demonstrate a calm, pleasant, and professional demeanor
Work cooperatively with all staff, physicians, and departments
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