Support providers and patients by delivering clinical and administrative services that contribute to outstanding patient care and positive healthcare experiences.
The Lead Patient Access Coordinator (Lead PAC) serves as an advanced front-office operations role within high-volume clinics (90+ visits/day) requiring onsite leadership, operational oversight, and performance coaching for 3+ Patient Access Coordinators.
Compensation
Pay Range: $21-$22/hr
Responsibilities
Perform all standard Patient Access Coordinator duties, including check-in, check-out, documentation accuracy, POS collections, schedule management, and patient experience tasks.
Serve as the onsite front-office lead responsible for daily workflow execution, staffing awareness, and alignment with operational standards.
Provide real-time coaching, feedback, and training to Patient Access Coordinators to ensure adherence to PT Solutions expectations, behaviors, and standards.
Monitor schedule utilization, attainment, and visit volume and partner with clinicians to optimize daily and future scheduling performance.
Ensure completion of the Patient Check-in Checklist and maintain >98% compliance across all visits.
Requirements
High school diploma or equivalent
Nice to have: Experience with EMR
Nice to have: Experience with scheduling platforms
As a Medical Receptionist at Golden State Dermatology, you'll play a pivotal role in ensuring the smooth operation of our front desk and providing exceptional service to our patients.
Responsibilities
Warmly welcoming patients
Assisting with check-in and check-out procedures
Verifying patients' insurance coverage and eligibility
Provide clinical and administrative support in a primary care setting, including patient triage, vital sign collection, medication administration, and laboratory procedures.
Responsibilities
Meet and greet patients, triage calls, handle patient’s follow-ups, log Telephone Encounters (TEs), and protect data privacy under strict HIPAA laws.
Escort patients to rooms, record vital signs, document allergies, note chief complaints and medication changes.
Administer medications through multiple routes, assist with vaccinations and injections, aid with medication refills to pharmacies along with prior authorizations.
Perform venipunctures, collect and label specimens, execute EKGs, and various point-of-care testing (POCT).
Contribute in performing diverse in office procedures such as ear irrigation, spirometry, wound care, and surgical assisting.
Requirements
High School Diploma or equivalent
Associate Degree in Medical Assisting
Nice to have: Associate Degree in Medical Assisting
Nice to have: Active certification (CMA, CCMA, RMA, or EMT)
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