Lead technical discovery and customer onboarding for Dreamdata platform, driving implementation and optimization of B2B marketing attribution solutions.
Compensation
Base Salary $110k + variable component + equity
Responsibilities
Own customer onboarding: Lead new customers through a structured onboarding of the Dreamdata Platform, from requirements gathering to a best-in-class Dreamdata setup.
Gather requirements and secure data access: Run kickoff and discovery sessions to understand each new customer’s go-to-market motion, reporting goals, and tech stack, then coordinate access to the CRM, marketing tools, and data sources the implementation depends on.
Validate data and enable customers: Check data quality and attribution outputs against the customer’s expectations, fix setup issues before handoff, and train customer teams on the reports and workflows they need to get value quickly.
Run Build with Dreamdata Clinics: Becoming a thought leader among our customers and use your expertise to customize the Dreamdata platform via Dreamdata's Agent, MCP Server or Data Warehouse based on customer needs.
Improve the onboarding playbook: Document and automate repeatable processes, templates, and best practices, and share customer feedback and recurring technical issues with Product, Sales Engineering, and Customer Success to constantly improve on the customer experience.
Requirements
Nice to have: Cloud platform experience or certifications
A hands-on role on deploying go-to-market engines tailored to customer needs, leading technical discovery, implementing setups, and resolving onboarding blockers.
Locations (2)
Copenhagen, Capital Region of Denmark, Denmark
New York, New York, United States
Responsibilities
Own customer onboarding: Lead new customers through a structured onboarding of the Dreamdata Platform, from requirements gathering to a best-in-class Dreamdata setup.
Gather requirements and secure data access: Run kickoff and discovery sessions to understand each new customer’s go-to-market motion, reporting goals, and tech stack.
Validate data and enable customers: Check data quality and attribution outputs against the customer’s expectations, fix setup issues before handoff, and train customer teams.
Run Build with Dreamdata Clinics: Becoming a thought leader among our customers and use your expertise to customize the Dreamdata platform via Dreamdata's Agent, MCP Server or Data Warehouse.
