- Smithfield, Virginia, United States
- On-site
- 2+ years
Responsible for processing all release of information (ROI) requests in a timely, efficient, and accurate manner while delivering exceptional customer service.
Responsibilities
- Handles ROI requests by retrieving and returning patient medical charts and accurately scanning records
- Validates requests and authorizations for medical record release
- Performs quality checks to ensure accuracy, confidentiality, and correct billing
- Maintains equipment in excellent working condition
- Delivers outstanding customer service
Requirements
- High school diploma or GED required