- Lake Success, New York, United States
Interacts with patients to provide accurate and complete patient information, secures payments for services provided and maintains the highest quality of service for customers.
Compensation
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
Responsibilities
- Create and distribute correspondence to customers (e.g, emails; dunning letters; system-generated letters; invoices) to inform them of needed actions (e.g, update COB status with insurance company)
- Answer all billing questions from patients on a daily basis via the incoming calls, utilizing current applications
- Review account information in order to educate external customers regarding outstanding accounts/balances
- Provides explanation of physician medical bills and resolve inquiries and disputes related to the bill
- Gather relevant account information to gain understanding of customers obligations
Requirements
- High School Diploma or equivalent