Senior UX Designer & Researcher, Enterprise Applications
Charger Logistics Inc · Posted Nov 10, 2026
- Brampton, Ontario, Canada
- Senior
- Competitive Salary
- 7+ years
Own the user side of our application: understand how people really work, redesign complex workflows to cut unnecessary steps, and test with users to prove each change made their work easier.
Responsibilities
- Observe and interview users, and review support tickets and usage data, to find where they get confused or frustrated.
- Redesign workflows and screens for dense enterprise content (tables, filters, forms, bulk actions) with fewer clicks and clearer next steps.
- Specify interaction behavior: what is retained, what resets, and what users see while loading, when empty and on error.
- Prototype options and run usability tests before and after release.
- Measure impact (steps removed, task time, error rate, task success) and report before-and-after results.