- Cyprus
- 3–5 years
Technical Business Analyst
Responsibilities
- Gather requirements from stakeholders and customers via interviews, workshops and ticket analysis
- Write ready-to-build epics, user stories and acceptance criteria; sketch wireframes to settle flows and edge cases
- Model processes, journeys, systems and data (BPMN, sequence, state, ER) and run gap and impact analysis
- Break initiatives into prioritised backlog items (RICE, value vs effort) across several products, flagging shared dependencies and conflicts
- Balance requests from multiple Product Managers and keep stakeholders informed on status and trade-offs
Requirements
- Nice to have: telecom
- Nice to have: messaging
- Nice to have: SMS
- Nice to have: A2P
- Nice to have: WhatsApp Business API