- Palmdale, California, United States
- On-site
- Full-time
- $51K–$102K per year
- 2–4 years
Support information system lifecycle activities for classified environments, managing tickets, troubleshooting hardware and software, and maintaining security compliance.
Compensation
Primary Level Salary Range: $51,400.00 - $85,600.00 Secondary Level Salary Range: $61,100.00 - $101,800.00
Responsibilities
- Creates and manages tickets for all support incidents
- Performs relocation of workstations and equipment
- Provides basic diagnostics and problem analysis
- Resolves technical problems and answers queries by telephone
- Uses Active Directory or similar tools to manage accounts
Requirements
- High School diploma (or equivalent)
- Associate’s degree
- Bachelor’s degree
- Nice to have: Associate’s degree
- Nice to have: 3 years of experience with IT related hardware in a classified environment