The Assistant Store Manager serves as the second-in-command to the Store Manager, overseeing daily operations, customer experience, repair performance, inventory management, and team development.
Locations (2)
South Peoria, Arizona, United States
Glendale, Arizona, United States
Compensation
$25.85/hr + commission
Responsibilities
Support the Store Manager in running daily store operations, including opening and closing activities, customer flow, repair intake, repair completion, and front-of-house execution
Ensure consistent execution of company processes, operational standards, customer experience expectations, and repair procedures
Help manage daily task delegation to ensure the team is aligned on priorities, service levels, repair commitments, and customer needs
Monitor store workflow throughout the day and help resolve operational issues that may impact productivity, customer experience, or repair turnaround time
Serve as the key point of contact between customers and the service department, ensuring an exceptional customer experience while facilitating efficient service operations.
Compensation
Competitive compensation package (details to be discussed during the hiring process).
Responsibilities
Greet customers promptly and courteously, assessing their vehicle service needs.
Write repair orders accurately and clearly communicate recommended services and repairs to customers.
Coordinate with technicians to ensure timely and quality service delivery.
Provide updates to customers during the service process and follow up upon completion.
Maintain detailed records of all customer interactions and service transactions.
Requirements
Nice to have: Prior experience in a service advisor or customer service role within the automotive industry
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