The Guest Services Representative is responsible for providing the best guest experience by assisting guests, answering phones, checking guests in and out, and collecting payment.
Responsibilities
Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests
Assists and responds to guest requests with diligent follow-through
Resolves guest issues through the Make it Right process
Process reservations, registration, payment, and departures in accordance with company guidelines
Handle collection efforts of all in-house balances
The Guest Services Representative is responsible for providing the best possible guest experience by assisting guests, checking in/out, collecting payments, and maintaining front office daily paperwork.
Compensation
Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
Responsibilities
Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests
Assists and responds to guest requests with diligent follow-through
Resolves guest issues through the Make it Right process
Process reservations, registration, payment, and departures in accordance with company guidelines
Handle collection efforts of all in-house balances
Responsible for working with and educating Christie Lodge owners on the benefits of their timeshare so they receive the highest possible value for what they own. Processing future reservations for Christie Lodge owners and rental guests in a friendly, efficient, informative and professional manner. Provide professional and high-quality guest service.
Responsibilities
Educate Christie Lodge owners on the benefits of their timeshare
Process future reservations for Christie Lodge owners and rental guests
Provide professional and high-quality guest service
The Guest Services Representative (GSR) is responsible for assisting guests, answering phones, checking guests in and out, collecting payment, and ensuring safety and security procedures are followed.
Compensation
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
Responsibilities
Assist guests and respond to requests
Process reservations, registration, payment, and departures
Maintain cash, credit card and city ledger accounts
Set up and maintain breakfast display
Maintain organized work area behind front desk and in lobby
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