Represent the FIGS brand in a community hub, blending customer service with back-of-house operations to create a seamless and memorable shopping experience.
Compensation
This role's hourly rate is between $18 and $20.
Responsibilities
Greet and assist customers, offering product knowledge and guidance on FIGS’ styles, colors, and sizes
Share FIGS’ brand story and mission with visitors
Support customer transactions including purchases, returns, and exchanges; assist with online orders placed in-store
Collaborate in planning and executing in-store events and initiatives
Organize and maintain the sales floor to reflect FIGS’ standards
Represent the FIGS brand, blending customer service with essential back‑of‑house operations to create a seamless shopping environment.
Compensation
This role's base hourly rate is between $16 and $18/hr. Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Responsibilities
Greet and assist customers, offering product knowledge and guidance on FIGS’ styles, colors, and sizes
Share FIGS’ brand story and mission with visitors
Support customer transactions including purchases, returns, and exchanges; assist with online orders placed in‑store
Collaborate in planning and executing in‑store events and initiatives
Organize and maintain the sales floor to reflect FIGS’ standards
The Community Hub Lead (Key Holder) serves as the face of the Scottsdale store location, providing a memorable in-store shopping experience and assisting with store operations.
Compensation
hourly rate is between $18 and $20
Responsibilities
Welcome and engage customers in meaningful conversations about FIGS’ brand and mission
Educate customers on products, highlighting fabric, fit, and function
Assist customers with finding the right style, size, and color, suggesting complementary products
Anticipate customer needs and deliver an exceptional FIGS experience
Support all cash wrap activities (purchases, returns, exchanges)
Support sales floor and stockroom operations at the Scottsdale Community Hub, providing customer service, inventory management, and event support.
Compensation
This role's base hourly rate is between $14 and $16/hr. Actual hourly rate is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.
Responsibilities
Greet and assist customers, offering product knowledge and guidance
Share FIGS brand story and mission with visitors
Support customer transactions including purchases, returns, and exchanges
Collaborate in planning and executing in‑store events and initiatives
Act as product architect for proprietary brands and direct buying teams for vendor brands, owning OTB, IMU, gross margin, and GMROI across a $30MM+ revenue base.
Compensation
Salary range: $140,000 - $170,000
Responsibilities
Act as product architect for proprietary brands (Misook, Ming Wang) and direct buying teams for vendor brands (Kasper, Jones New York).
Own OTB, IMU, gross margin, and GMROI across 3,000+ styles and a $30MM+ revenue base.
Drive agile, demand-driven delivery and replenishment of evergreen capsule collections (~25% of assortment).
Test and implement strategic price increases and dynamic pricing to offset supply chain costs.
Enforce the Impact Filter framework so buys and reorders are grounded in data, not opinion.
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