Lead end-to-end strategy and launch of agentic AI capabilities for Amazon Customer Service, driving product vision, roadmap, and cross-functional execution.
Compensation
USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually
Responsibilities
Own product vision, strategy, and multi-year roadmap for SVP-visible AI initiatives
Define requirements, success metrics, experimentation strategies, and measurement frameworks
Advocate for customers in strategy discussions and shape AI-powered tech primitives
Author high-quality strategy documents and drive alignment across VP organizations
Champion UX excellence and establish experience standards
Lead technical product management for Amazon’s Geospatial Technology, driving AI foundation models and product vision.
Compensation
USA, WA, Bellevue - 179,900.00 - 243,400.00 USD annually
Responsibilities
Define creative, high quality, and clear product roadmaps based on data, customer-needs, team strategy and vision.
Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application.
Create buy-in for your product vision both internally and across key partners.
Proactively identify and resolve issues that may impair the team’s ability to meet strategic, financial, and technical goals.
Develop Business Requirements, review Tech Designs, and participate in the day-to-day decision-making activities of your product team.
Seeking a Sr. Principal Product Manager to lead PTC Modeler and shape the next generation of systems engineering, focusing on strategy, roadmap, and AI-integrated experiences.
Responsibilities
Own and communicate the product strategy, roadmap, priorities, and measurable outcomes for PTC Modeler
Translate strategy and customer problems into prioritized product outcomes, investment proposals, and clear requirements for R&D and UX
Partner closely with R&D and UX throughout discovery and delivery, making timely decisions based on customer value, business impact, usability, technical feasibility, and risk
Define success measures and use product telemetry, adoption data, customer evidence, and commercial results to evaluate outcomes and guide future investment
Requirements
Bachelor's degree in engineering, computer science, or related field
Lead product management for Prime Video global app experiences across living room, mobile and web devices, driving AI‑driven customer experiences and end‑to‑end product delivery.
Responsibilities
Build PV experiences in the living room across geographies
Develop strategy, vision and product roadmap
Translate AI insights into customer experiences
Collaborate cross‑functionally with engineering, design, finance, legal, business development, customer service and executive teams
Grow product opportunities and enhance customer experience
Lead the transformation of Prime Air’s support operations into a centralized model, owning business case, solution design, technology, and execution across cross‑functional teams.
Compensation
USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually
Responsibilities
Define and own the business case for centralization
Design the end‑to‑end solution and technology requirements
In this role, you will define product requirements, drive quarterly roadmaps with third-party technology partners, make build-vs-buy trade-offs, and own the end-to-end delivery of travel platform capabilities — from feature intake through launch, adoption tracking, and continuous improvement.
Compensation
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Responsibilities
Define product requirements for travel platform capabilities that improve self-service, reduce support contacts, and eliminate manual processes.
Own and drive the product roadmap with third-party technology partners: prioritize feature requests, facilitate deep-dive sessions, make trade-off decisions, and hold partners accountable to commitments and SLAs.
Define, track, and report programme-level success metrics (self-service rates, adoption, platform health, cost-to-serve) to measure product impact and drive prioritization.
Drive platform migration and automation initiatives, informing build-vs-buy decisions and coordinating phased rollouts, stakeholder communication, and deprecation of legacy processes.
Identify and resolve cross-functional blockers by partnering with internal teams and external vendor engineering and product teams.
Amazon aims to offer the largest selection to our customers. Expanding selection is therefore a key element of providing the best customer experience to our customers. The Program Manager Selection is responsible for improving our performance in this area in LatAm, collaborating with international and central teams to drive insights as well as implementing cross-functional initiatives to drive performance.
Responsibilities
Coordinate priorities and projects with central teams, external data providers, and business teams to identify and offer relevant selection to customers;
Participate in quarterly business reviews with senior leadership, presenting results, challenges and driving meaningful discussions to solve problems;
Develop comprehensive mechanisms to drive and capture 3P actions on missing selection;
Own the selection funnel, identifying scalable initiatives to efficiently move selection from listing to first sale;
Work with Marketplace counterparts to create and implement the Stores level selection strategy.
Lead strategic AI and product initiatives for Amazon Standards for Brands, owning vision, roadmap, and detection models to enhance brand experience.
Compensation
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Responsibilities
Apply critical judgment to determine where AI can support human review, and implement those AI solutions.
Own the end-to-end brand-facing experience across help pages, notifications, dashboards, and action centers.
Define the product roadmap across detection tooling, policy tooling, and cross-system integrations.
Make clear prioritization decisions that balance short-term delivery with long-term architecture.
Manage the full lifecycle from concept through post-launch.
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
Principal Product Manager- TechNewAmazon · Seattle, US