- Brisbane, Queensland, Australia
- On-site
- Full-time · Associate
- 2+ years
As an IT Engineer, you will provide technical and operational support across end-user systems, infrastructure, and business applications. You will ensure stable, secure, and compliant IT operations aligned with Thermo Fisher Scientific’s global standards.
Responsibilities
- Serve as an IT support representative for Brisbane sites for all site IT-related services which include End User Support, Infrastructure Support and Business Applications.
- Serve as the interface between global IT and business units to ensure collaboration and coordination between all stakeholders and implement global IT computing solution standards to the sites.
- Support employees with software and hardware issues e.g. Microsoft Office, printers, mobile and other end users computing (EUC) business applications and diagnose PC / Hardware faults and its solutions as required.
- Ensure systems are equipped with software for backups and cyber security to ensure data is backed up, systems are secure, protected and patched per company standards.
- Perform procurement of computers and peripherals and oversee system life-cycle management at the sites to ensure systems are replaced or upgraded in a timely manner to ensure continuous system stability and support.
Requirements
- Diploma or bachelor’s degree in information technology or computer science, or equivalent
- Nice to have: IT Site Support (desk side) in manufacturing or regulated environments (pharma, banking, logistics)