VAS Engineer
Premier Service & Recruitment · Posted Nov 7, 2026
- Cairo, Cairo, Egypt
- On-site
- Full-time · Senior
- 5+ years
We are looking for a skilled VAS Engineer with strong Huawei vendor experience to join our Back Office operations team. In this role, you will be responsible for the maintenance, troubleshooting, operational support, and optimization of Value-Added Services platforms to ensure high availability and performance.
Responsibilities
- Oversee day-to-day Back Office operational support, routine maintenance, and incident management for VAS platforms.
- Perform deep-dive troubleshooting, root cause analysis (RCA), and system health checks on Huawei VAS solutions (e.g., SMSC, MMSC, USSD, IN, Voicemail).
- Handle software upgrades, patch deployments, configuration changes, and integration tasks.
- Coordinate with vendor technical support and cross-functional network operations centers (NOC) to resolve complex network issues within agreed SLAs.
- Monitor system performance, capacity, and security compliance.
Requirements
- Nice to have: analytical skills
- Nice to have: problem-solving skills
- Nice to have: communication skills