The 3rd Line CSDB Voice Core Specialist is responsible for leading, managing and supporting Ericsson CSDB Core network elements and Nokia One-DS and 3DS nodes to ensure high availability, performance, and reliability of voice and multimedia services.
Compensation
Discretionary yearly bonus: 10%
Responsibilities
Support CSDB network elements: Ericsson CCDM, CCSM, HSS, CUDB, HLR, vUPG, EIR, USSD, and EDA2 and Nokia One-DS and 3-DS.
Ensure service availability and performance through maintenance and incident resolution.
Participate in 24x7 On-Call rotation for incident and proactive assistance.
Automating the daily and complicated tasks.
Respond promptly to service failures and major issues.
Requirements
Bachelor’s degree in Telecommunications/Electronics/Computer Engineering
Lead, manage and support Ericsson CSDB Core network elements and Nokia One-DS and 3DS nodes to ensure high availability, performance, and reliability of voice and multimedia services.
Compensation
Discretionary yearly bonus: 10%
Responsibilities
Support CSDB network elements: Ericsson CCDM, CCSM, HSS, CUDB, HLR, vUPG, EIR, USSD, EDA2 and Nokia One-DS and 3-DS
Ensure service availability and performance through maintenance and incident resolution
Participate in 24x7 On-Call rotation for incident and proactive assistance
Automate daily and complicated tasks
Respond promptly to service failures and major issues
Requirements
Bachelor’s degree in Telecommunications/Electronics/Computer Engineering
We are looking for a skilled VAS Engineer with strong Huawei vendor experience to join our Back Office operations team. In this role, you will be responsible for the maintenance, troubleshooting, operational support, and optimization of Value-Added Services platforms to ensure high availability and performance.
Responsibilities
Oversee day-to-day Back Office operational support, routine maintenance, and incident management for VAS platforms.
Perform deep-dive troubleshooting, root cause analysis (RCA), and system health checks on Huawei VAS solutions (e.g., SMSC, MMSC, USSD, IN, Voicemail).
Handle software upgrades, patch deployments, configuration changes, and integration tasks.
Coordinate with vendor technical support and cross-functional network operations centers (NOC) to resolve complex network issues within agreed SLAs.
Monitor system performance, capacity, and security compliance.
Lead business development and technical leadership for the Dams and Hydraulic Structures practice, driving growth, client relationships, and project execution across the United States.
Annual leave: 28 days + bank holidays + the opportunity to buy/carry over 5 days/year
Charity days: 5 days/year
Maternity/adoption leave: 52 weeks out of which the first 13 weeks are fully paid followed by 26 weeks of half pay and 6 months - working 4 days, getting paid 5
