Finnish Speaking Technical Customer Support Specialist - Nordics
EssilorLuxottica Group · Posted Nov 6, 2026
- Stockholm, Stockholm County, Sweden +1 more
- 2–3 years
Support eyecare professionals across the Nordic region by troubleshooting software, diagnostic equipment, and connected systems.
Locations (2)
- Stockholm, Stockholm County, Sweden
- Kista, Stockholm County, Sweden
Responsibilities
- Install, configure, update, and troubleshoot specialized optical and ophthalmic software
- Support the setup and troubleshooting of connected devices via USB, LAN/Ethernet, and Serial connections
- Configure SQL/SQL Express databases, mapped drives, firewall exceptions, and user permissions
- Guide users step-by-step via phone and remote support tools such as TeamViewer or ScreenConnect
- Diagnose and resolve software, hardware, network, and operating system issues efficiently