Director, Application & Production Operations
Cambridge Investment Research, Inc. · Posted Nov 4, 2026
- Phoenix, Arizona, United States
- Manager
Lead the reliable, secure, and recoverable operation of Cambridge’s business-critical applications and production services, establishing ownership, standards, and governance across support, database, and application operations.
Responsibilities
- Provide direct and indirect leadership for production support, database services, and application-operations and release-support capabilities
- Plan workforce, recruit, coach, manage performance, succession, and professional development
- Allocate resources, manage on-call and release coverage, cross-train staff
- Advises senior leaders on application risk, investment priorities, and service health
- Create governance for service ownership, demand, prioritization, releases, and performance
Requirements
- Bachelor’s degree in information technology, engineering, computer science, business, or equivalent
- Nice to have: ITIL
- Nice to have: site reliability engineering
- Nice to have: service ownership
- Nice to have: business continuity practices