- Remote
- Remote
- Contract
- 5+ years
Support the analysis, testing, maintenance, and enhancement of federal data and reporting systems for USCIS.
JCTM is committed to fair and transparent compensation practices. The anticipated compensation for this position will be determined based on a variety of job-related factors, which may include the candidate’s relevant education, training, certifications, security clearance and access requirements, years and depth of relevant experience, specialized skills and qualifications, position level, assigned responsibilities, work location, applicable contract or customer requirements, internal equity, and the approved compensation budget for the position.
Monitor the platform around the clock, respond to alerts, troubleshoot, fix and restore service while implementing security controls and managing architecture.
Guide new customers through the onboarding process of Effectory’s employee feedback platform, ensuring a smooth, engaging first experience and long-term success.