Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department.
Responsibilities
Maintain a safe and clean facility
Greet customers, address vehicle service needs, and document issues
Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments
Keep customers updated on vehicle status and provide comprehensive explanations of completed work
Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.
Responsibilities
Maintain a safe and clean facility
Greet customers, address vehicle service needs, and document issues
Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments
Keep customers updated on vehicle status and provide comprehensive explanations of completed work
Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.
Compensation
Competitive Pay
Quarterly Bonus Program
Responsibilities
Maintain a safe and clean facility
Greet customers, address vehicle service needs, and document issues
Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments
Keep customers updated on vehicle status and provide comprehensive explanations of completed work
Greet all customers on the sales floor with genuine courtesy and a smile, to ensure they feel welcomed the moment they enter your shop. Deliver exceptional customer service by seeking out and engaging with customers, going through the steps of the sale to determine their needs, recommending appropriate products, and promoting the Scheels Visa Credit Card. Grow personal sales by consistently hitting set goals and following Scheels' professional salesmanship standards and the steps of the sale to provide an above-and-beyond customer experience.
Responsibilities
Greet all customers on the sales floor with genuine courtesy and a smile
Deliver exceptional customer service by seeking out and engaging with customers
Recommend appropriate products and promote the Scheels Visa Credit Card
Grow personal sales by consistently hitting set goals
Maintain a high standard of visual merchandising
Requirements
High school diploma or general education degree (GED)
Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.
Responsibilities
Maintain a safe and clean facility
Greet customers, address vehicle service needs, and document issues
Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments
Keep customers updated on vehicle status and provide comprehensive explanations of completed work
Handle customer complaints and resolve concerns
Requirements
Nice to have: Customer service or sales experience (6 months)
Service Advisors drive sales success in our Truck Care facilities through salesmanship, leadership, and customer service. Service Advisors are key members of management, combining technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager. We are seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department.
Responsibilities
Maintain a safe and clean facility
Greet customers, address vehicle service needs, and document issues
Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments
Keep customers updated on vehicle status and provide comprehensive explanations of completed work
Service Advisors drive sales success in Truck Care facilities through salesmanship, leadership, and customer service, managing operations and progressing toward general management roles.
Responsibilities
Maintain a safe and clean facility
Greet customers, address vehicle service needs, and document issues
Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments
Keep customers updated on vehicle status and provide comprehensive explanations of completed work
Handle customer complaints and resolve concerns
Requirements
Nice to have: experience in customer service or sales
The mission of the Inside Sales Representative is to convert interested storage customers into completed rentals through timely, proactive follow-up and effective sales conversations.
Responsibilities
Convert assigned leads into completed rentals
Execute structured follow-up through phone calls, text messages, and emails
Identify and address customer concerns related to pricing, unit availability, sizing, and move-in timing
Promote and secure AutoPay enrollment and Protection Plan participation