Lead architecture, design, development, and implementation of enterprise-grade ServiceNow solutions across IRM, BCM, and SecOps.
Responsibilities
Lead end-to-end architecture, solution design, and technical delivery for ServiceNow implementations
Define scalable, secure, and maintainable platform architecture, development standards, governance controls, and integration patterns
Collaborate with business stakeholders, cyber-security teams, risk/compliance teams, and enterprise architects to translate requirements into technical solutions
Provide technical leadership for enterprise ServiceNow implementations and enhancements
Ensure adherence to ServiceNow best practices, platform governance, performance optimization, and scalability
Requirements
Nice to have: SIEM tools
Nice to have: Vulnerability scanners
Nice to have: Cloud security platforms
Nice to have: Identity and access management solutions
As a Security Operations Responder, you’ll be on the front line of defending Tide, investigating and responding to threats through our security data lake and SOAR platform, building automation and improving detection efficacy.
Compensation
Competitive Compensation – competitive salary.
Responsibilities
Investigating and responding to threats
Actively triaging and investigating security alerts and threats through our security data lake and SOAR platform
Driving every investigation to a clear, well-evidenced outcome
Leading the response to complex or high-severity incidents
Documenting investigations clearly and consistently
Lead delivery of security operations across global teams, manage incident response, alarm management, and customer support within Amazon’s Protective Services Business Assurance Center.
Compensation
USA, VA, Arlington - 74,400.00 - 130,100.00 USD annually
Responsibilities
Directly manage diverse teams responsible for remote security monitoring and incident management of Amazon corporate offices worldwide
Oversee drafting and publication of written products and communications
Track and manage KPIs to ensure consistent performance
Manage Service Level Agreements
Use data and insights to prepare metric reviews
Requirements
Bachelor's degree or equivalent
Nice to have: Contract security and physical security operation programs
Nice to have: Presenting to senior leadership
Nice to have: Advanced education/certification in emergency management, security management, project management, business continuity, Lean Six Sigma
We are seeking a highly skilled Staff Technical Account Manager to serve as a critical bridge between our internal teams and enterprise customers.
Compensation
$142,200.00 - $229,900.00/yr
Responsibilities
Take full ownership of the Technical Health and overall Technical Account Health across your portfolio, ensuring environments are optimized and stable.
Manage a demanding customer load, providing high-touch technical account management and strategic oversight for enterprise-level clients.
Work directly with district and regional management across Sales, TAC, and Customer Success to drive customer outcomes and lead QBRs.
Lead as a program manager, demonstrating exceptional training abilities to level up the internal team and our clients.
Regularly attend engineering status calls to stay aligned on product updates, advocate for customer needs, and track technical resolutions.
Requirements
Nice to have: partnering with sales on Quarterly Business Reviews
Nice to have: communication
Nice to have: work under pressure
Nice to have: prioritize tasks
Nice to have: drive cross-departmental collaboration
Act as a trusted security partner to local IT teams across all BUs, providing hands‑on technical support and advisory guidance across a wide range of operational security initiatives.
Build and maintain strong working relationships with IT managers, administrators, and business leaders to promote a culture of shared accountability for cybersecurity.
Lead or support the implementation of fit‑for‑purpose security controls across diverse technology environments, ensuring they are practical, sustainable, and aligned to business needs.
Drive continuous improvement projects in areas such as vulnerability management, patch management, identity security, access control, backup and recovery, endpoint protection, and monitoring.
Lead security operations and incident response across Australia, managing security tooling, cloud and infrastructure security, and stakeholder engagement.
Responsibilities
Provide primary security operations and incident response coverage across Australia
Configure, optimise, and maintain advanced security tooling
Partner closely with local and global technology teams
Design, implement, and optimise robust security controls and architectures
Evaluate complex cyber threats and translate technical investigations into risk assessments
Requirements
Tertiary qualifications in Computer Science, Information Security, or a related discipline
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
Work alongside local IT teams to establish repeatable security processes — ensuring tasks such as patching, MFA enforcement, access reviews, and backup restore testing become part of ongoing operations.
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Global Security Operations Center Manager, Protective Services, Business Assurance CenterNewAmazon · Arlington, US.png?1760551036)
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