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On-site · Full-time · Entry
Milwaukee, WI, USAHybrid · Full-time · Entry
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Join an operational monitoring team responsible for supporting critical technology infrastructure. This role focuses on event monitoring, incident triage, ticket management, and operational support, with a structured development path toward NOC L2 responsibilities.
Lead the delivery and continual improvement of Digital Workplace Services across the APAC region, managing a team of IT technicians and driving operational excellence.
Provide Tier 1–2 technical support for internal users across multiple sites, including hardware, software, and network issues, while maintaining system configuration, maintenance, and documentation.
The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users.
Provide Tier 1–2 technical support across the organization, ensuring consistent, secure, and responsive IT operations for onsite and remote users.