Field Service Engineer responsible for maintenance, installation, and troubleshooting of automated diagnostic platforms in clinical laboratories and hospitals in Mexico City.
Responsibilities
Execute preventive and corrective maintenance and field actions
Diagnose and resolve hydraulic, pneumatic, electronic, and software issues
Lead installation and decommissioning of analytical platforms
Document service orders and technical procedures
Minimize downtime of Roche instruments
Requirements
Professional engineering degree in Biomedical, Mechatronics, Electromechanical, or related field
Nice to have: Leadership or team management training
Nice to have: Factory technical certifications
Nice to have: Foreign technical training
Nice to have: Customer service experience in healthcare
As an Implementation Consultant, you will be responsible for configuring and building customer solutions in line with agreed scope, implementation methodology, and quality standards.
Compensation
₱45,000-50,000 + ₱5,000 allowances
Responsibilities
Configure, build, and test platform functionality in line with customer requirements and delivery standards.
Collaborate with Solution Consultants to ensure requirements are understood and technically achievable.
Support testing activities, defect resolution, and customer readiness throughout the implementation lifecycle.
Create and maintain implementation documentation and customer knowledge articles.
Manage your workload effectively, communicating progress and escalating risks or blockers where required.
Associate Field Engineer responsible for installing, troubleshooting, and optimizing DDC systems in building environments, maintaining documentation, and traveling as needed.
Locations (2)
Waco, Texas, United States
Richardson, Texas, United States
Compensation
The annual salary for this position is between $35,500.00 - $71,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed. This position may be entitled to short-term cash incentives, subject to plan requirements.
Responsibilities
Install, troubleshoot, and optimize DDC systems
Configure trends and alarms
Maintain accurate construction records
Communicate project status to team and customers
Travel as needed and adapt to changing schedules
Requirements
High School Diploma or GED
Nice to have: Degree or Technical Certificate in HVAC, Controls, or a related field
Support IT equipment and systems for the automotive engineering team.
Responsibilities
Install, commission and maintain IT devices and systems such as mobile devices, telephone systems, workstations, network clients, terminals, printers and SAP
Analyze faults using test software and diagnostic systems and resolve issues via software settings or hardware component changes
Commission and install end devices and systems, including standard software and optional modules
Document and hand over installations to users
Inform users about device usage and integrated software, and implement specific solutions per customer requirements
Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
Locations (2)
Fresno, California, United States
Canton, Ohio, United States
Compensation
Salary Range: $22-$26/hr. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience.
Responsibilities
Installs, debugs and provides technical maintenance for product and component hardware and software
Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory
Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure
Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality
Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures
Lead a team of Implementation Consultants to deploy Samsara’s connected operations platform for large enterprise accounts, driving high-touch implementation, coaching, and stakeholder management.
Compensation
$109,480—$165,600 USD
Responsibilities
Manage team performance
Deliver results across team KPIs and org level OKRs
Own executive-level stakeholder relationships and lead escalation resolution for at-risk, high-ACV accounts
Partner cross-functionally with Sales, Solutions Engineering, Support, and Customer Success to ensure seamless handoffs
Coach consultants through complex, multi-site technical implementations, including hardware deployment logistics and system/API integrations
Analyze casino business operations, identify problems, and guide customers through software configuration, implementation, testing, and training.
Use current technology to configure, train, and support IGT proprietary software during installations and upgrades.
Provide first‑level support during user acceptance testing and project implementation, applying analytical and troubleshooting skills to resolve installation and upgrade issues and achieve client satisfaction.
Requirements
Bachelor’s degree
Nice to have: Casino operations experience
Nice to have: IGT software experience in casino and machine accounting
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