Provide banking support and customer service in a contact center setting, answering questions, solving problems, and offering banking products and services.
Compensation
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum:
$35,748.02 USD
Median:
$42,940.00 USD
Incentive Pay Plans:
This job is not incentive eligible.
Responsibilities
Answer customer inquiries and resolve issues
Provide banking product and service information
Guide customers toward financial goals
Maintain customer focus and adhere to core values
Operate headset, speaker, microphone, keyboard, and mouse
