- Las Vegas, Nevada, United States
- On-site
- Full-time · Mid
Administer and troubleshoot System infrastructure and applications. Assist with training and education of System and Helpdesk Technician team. Provide customer service to end users as necessary.
Responsibilities
- Complete daily tasks ensuring all activities and job duties are performed according to company and departmental policies and procedures
- Make recommendations and address end user complaints/concerns
- Follow directions and assists supervisor and department leaders in setting priorities for completion of tasks and ensures timely completion
- Constantly interfaces with end users regarding application and workstation requests or problems
- Communicates pertinent information to supervisor so purchasing decisions can be made
Requirements
- Bachelor's Degree in Computer Science or related field preferred
- Nice to have: CompTIA A+ certificate