The Accounts Receivable (AR) Supervisor oversees daily AR operations and supervises AR Coordinators, including workload planning, training and work review. The role provides hands-on billing, reconciliation and collection support across Canadian and United States entities.
Salary Range: $80,000 to $105,000 Annually
- Coordinate AR Coordinators’ daily workload and coverage to meet deadlines and train and guide AR Coordinators, reviewing work for accuracy and compliance with procedures.
- Prepare and post customer invoices according to the delivery/production schedules and payments as needed.
- Monitor shared AR inboxes, resolve or route billing inquiries, and follow up on balances and payment commitments.
- Review AR aging, prioritize collections and escalate overdue or high-risk balances as needed.
- Reconcile customer accounts and resolve discrepancies; coordinate complex billing issues, deductions, short payments and disputes with Sales, OTD and other departments.
- Post-secondary diploma in Accounting, Finance or Business
- Nice to have: Dynamics 365 Business Central
- Employer paid employee medical & dental benefits
- Co-pay for spouse/dependents
- Performance Incentive
- Life Insurance
- 401K match