- Madrid, Madrid, Spain
- Hybrid
- Full-time · Associate
Manage a portfolio of B2B customers, drive adoption, and deliver measurable value through onboarding, success reviews, and expansion opportunities.
Compensation
A company bonus scheme or company incentive plan
Responsibilities
- Own a portfolio of approx. 50 customers, running onboarding, regular check-ins and success reviews tied to each customer's goals
- Build strong relationships with users and key stakeholders, including originators, traders, and analysts
- Prepare and deliver success reviews that link customer goals to Pexapark use cases
- Identify upsell and expansion signals and share them with the Account Manager
- Spot retention risks early and work with your manager to build mitigation plans
Requirements
- Nice to have: Experience in SaaS or B2B environments
- Nice to have: Interest in energy markets or clean energy
- Nice to have: Humor
- Nice to have: Collaborative working style