Troubleshoot and resolve technical problems or issues related to computer software and systems, provide technical guidance, recommend and implement process improvements, manage and maintain applications and user accounts, and support telecommunications activities.
Responsibilities
Troubleshoot and resolve technical problems
Provide technical guidance and recommendations
Analyze, recommend, and implement process improvements
Enter commands and activate controls on computer and peripheral equipment
Troubleshoot, modify, support, manage, and maintain applications programs and user accounts
Senior Field Engineer providing IT equipment support, network infrastructure installation, logistics, and facility support for complex government and defense projects.
Compensation
The likely salary range for this position is $85,000 - $115,000.
Responsibilities
Install, relocate, troubleshoot, and prepare IT equipment and workstation peripherals for reuse, recycling, or disposal
Support technology refreshes and resolve workstation power issues
Install, relocate, and support network infrastructure, including fiber-optic and Category 5 cabling
Manage telephone services and troubleshoot telecommunications issues
Coordinate transportation of equipment, furniture, and materials between facilities
Provide hands-on technical support for the Missile Defense Agency (MDA) architecture supported by the Defense Information Systems Agency (DISA), including circuit installations, upgrades, and network connectivity troubleshooting.
Locations (2)
Shemya, Alaska, United States
Eareckson Air Station, Alaska, United States
Responsibilities
Perform hands-on support for circuit installations, circuit activations, circuit upgrades, and infrastructure changes
Coordinate and execute circuit turn-ups, testing, troubleshooting, and acceptance activities
Provide on-site technical assistance for telecommunications and network connectivity issues
Serve as the primary on-site technical point of contact for government personnel
Coordinate with DISA, telecommunications service providers, and engineering personnel to facilitate circuit provisioning
Requirements
High school diploma
Nice to have: Experience supporting DISA, MDA, or DoD
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