A senior-level individual contributor responsible for driving investigation, root cause analysis, corrective action, and reliability improvement for V-BAT field failures, repeat defects, and complex technical issues requiring deeper engineering analysis.
Compensation
Pay within range listed + Bonus + Equity
Responsibilities
Lead engineering investigations for V-BAT field failures, repeat defects, reliability issues, maintainability issues, and complex technical escalations.
Drive Root Cause and Corrective Action investigations for fielded V-BAT issues, including containment, root cause identification, corrective action planning, verification, and closure.
Reproduce and analyze field issues using logs, returned hardware, test data, maintenance records, operational context, configuration data, environmental conditions, and customer-reported symptoms.
Partner with Fleet Support Engineers, Product Engineering, Quality, Manufacturing, Reliability Data Engineering, Supply Chain, and Operations to investigate and resolve fielded system issues.
Determine whether issues are caused by design, manufacturing, supplier quality, configuration, software, operator use, environmental exposure, maintenance practices, documentation gaps, or system integration effects.
Coordinates and performs testing for major system enhancements, reviewing documents, creating test matrices, executing test cases, and liaising between operations and Information Systems.
Responsibilities
Prepares and reviews test data and test matrices for system changes
Develops test matrices to accurately reflect changes and expected outcomes
Executes test cases and evaluates test results for errors
Reports problems through appropriate channels and suggests corrections
Utilizes internal and external software necessary to support testing and development of skills
Diagnose and repair defective printed circuit board assemblies (PCBA) to restore full functionality.
Compensation
Competitive compensation and benefits package
Responsibilities
Use appropriate test and measurement tools such as multimeters, oscilloscopes, logic analyzers, programmers, thermal cameras, and debug software tools to identify component‑level and circuit‑level issues.
Replace, rework, or re‑solder defective components using proper soldering, desoldering, hot‑air, and rework station techniques while protecting PCB integrity.
Read and interpret schematics, layout drawings, BOMs, test reports, failure logs, and engineering instructions to guide repair activities.
Document all repair actions clearly, including root cause findings, replaced components, and verification results, ensuring full traceability of each repaired unit.
Support production lines by providing fast failure feedback, identifying patterns in recurring defects, and escalating systemic issues to Engineering and Quality.
Requirements
Diploma or Bachelor's Degree in Electronics, Mechatronics, or Industrial Engineering
Senior technical anchor for mechanical and cooling systems in data center facilities, owning complex live-site cooling and mechanical problems and mentoring engineers.
Locations (2)
Saint-Laurent, Quebec, Canada
Montreal, Quebec, Canada
Responsibilities
Act as primary mechanical engineering technical authority for operational facilities
Lead root cause analyses, failure mode studies, and reliability assessments
Ensure implementation, monitoring, and closure of corrective and preventive actions
Review and approve operational procedures and high-risk interventions
Provide senior technical expertise during critical incidents and major alarms
Senior technical anchor for electrical engineering across operational facilities, owning the hardest live‑site electrical problems and setting the electrical engineering bar for the function.
Locations (2)
Saint-Laurent, Quebec, Canada
Montreal, Quebec, Canada
Responsibilities
Act as the primary technical authority for electrical engineering across operational facilities
Lead complex technical investigations related to electrical incidents
Define, implement, and track corrective and preventive actions
Review and approve operational procedures and high‑risk energized work activities
Provide technical leadership during critical events and outages
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