Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Responsibilities
Understand all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager.
Ensure customers feel welcome, and team members are responsive, courteous, friendly and service-oriented.
Supervise that food and products are consistently prepared and served according to brand standards including portioning, image and service.
Assist other team members to complete opening, closing, and preparation lists.
Actively manage others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries.
The General Manager is responsible for everything that happens during their shift, including cost controls, inventory control, cash control, and customer relations, staffing, and profitability.
Responsibilities
Responsible for everything that happens during the shift
Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Responsibilities
Understand policies, procedures, standards, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager
Ensure customers feel welcome and team members are responsive, courteous, friendly and service-oriented
Supervise that food and products are consistently prepared and served according to brand standards including portioning, image and service
Assist other team members to complete opening, closing, and preparation lists
Actively manage others by working hands‑on in preparing food, servicing customers and overseeing the coordination of deliveries