Senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions.
Responsibilities
Working with our Critical Account Program customers acting as the senior technical resource
Identifying sub-optimal designs and/or misconfigurations and consulting on plans to correct
Working with engineering escalations teams and customers while remote or onsite to identify and troubleshoot issues and/or software or hardware defects
Build strong customer relationships and become a trusted advisor
Build strong relationships across the wider internal organization to increase knowledge and outcomes
Requirements
Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience
Nice to have: Experience with wireless networking solutions
The Advanced Customer Engineer (ACE) is a senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions and technologies.
Responsibilities
Working with our Critical Account Program customers acting as the senior technical resource
Identifying sub-optimal designs and/or misconfigurations and consulting on plans to correct
Working with engineering escalations teams and customers while remote or onsite to identify and troubleshoot software or hardware defects
Build customer relationships across the wider organization to increase knowledge and build trust
Driving engagement with software engineering teams to address product defects
Requirements
Bachelor's degree in Mechanical, Electrical, or Computer Science Engineering or equivalent experience
Seeking a Senior Technical Product Manager to engage hyperscalers, network equipment manufacturers (NEMs), silicon vendors, and AI data center operators on the validation of high-performance data center network fabrics.
Compensation
California pay range: MIN $153,090 - MAX $255,150
Responsibilities
Serve as trusted technical advisor to hyperscalers, NEMs, silicon vendors, and AI data center operators, leading technical discussions and architecture reviews on AI data center network validation.
Define and document test methodologies for AI data center testing, covering congestion behavior (ECN, PFC, RoCEv2), throughput, tail latency, load balancing, adaptive routing, and collective communication workloads.
Plan and drive proofs of concept (PoCs) with customers, working with Product Managers, Sales, and field engineers to define success criteria, execute tests, analyze results, and present findings.
Deliver technical presentations and live demonstrations of Keysight hardware and software solutions to customers, partners, and executive audiences.
Represent Keysight in industry organizations such as the Ultra Ethernet Consortium, Ethernet Alliance, and OCP, and at tradeshows, interoperability events, and plugfests, contributing to emerging test methodologies and standards.
Requirements
Bachelor’s or Master’s degree in Electrical Engineering
Lead software testing and automation for Cisco’s optical technology products, ensuring reliability across global service provider and web customer networks.
Responsibilities
Design and execute test plans for optical networking products
Develop and maintain Python-based test automation scripts
Operate traffic generators and analyzers such as Spirent, IXIA, JDSU
Collaborate with cross-functional teams to translate deployment scenarios into test strategies
Mentor junior engineers and contribute to knowledge sharing
Requirements
Bachelor's or Master's in Electrical Engineering or Computer Science
Lead validation and characterization activities across silicon, hardware, and system-level platforms for next-generation networking and connectivity solutions.
Responsibilities
Define validation methodologies
Develop comprehensive test plans
Execute complex test scenarios
Investigate system-level issues
Build Python-based automation frameworks
Requirements
B.Sc. in Electrical Engineering, Computer Engineering, or a related field
Lead and drive troubleshooting on Customer reported issues.
Isolate Product issue at hardware/software level, replicate customer environments in lab, own and document communication among customers, engineering and provide final fix.
Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business.
Gain in-depth knowledge of the infrastructure and technologies that are present in customer’s network profile; including their network topology, features, configurations, and service history, which results in faster resolution.
Partners internally with other Services teams to deliver focused support by participating in Customer reviews, Network trainings and driving critical issues to resolution.
Requirements
B.E. in Electronics/Engineering or Computer Science (or equivalent)
Senior SATCOM Test Engineer responsible for developing and executing verification and validation test procedures for satellite communications products.
Responsibilities
Develop verification and validation test procedures from system, hardware, and software requirements.
Design, develop, and maintain automated test solutions using programming languages such as Python, C/C++, and Java.
Support integration testing, design verification, first article testing, and production testing activities.
Troubleshoot complex satellite communication hardware, software, and system-level issues.
Execute testing for advanced SATCOM features and technologies including DIFI, RF and waveform validation to MIL-STD-188-165B requirements, multi-carrier satellite modem technologies, and automated RF calibration processes.
Requirements
Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical discipline.
Sr. Technical Product ManagerKeysight · Calabasas, US
Software Engineer-Python AutomationCisco · Bangalore, India