Serve as the primary operational link between sales teams, shippers, receivers, and enterprise customer contacts, driving flawless shipment execution and account growth in a fast-paced freight brokerage environment.
Responsibilities
Act as the daily operational point of contact for assigned accounts
Partner closely with Sales to maintain and grow customer relationships
Accurately enter and build new load orders into proprietary Transportation Management Software (TMS)
Coordinate directly with shippers, receivers, and warehouse facilities to schedule and confirm pickup and delivery appointments
Monitor transit milestones via internal TMS, macro-tracking platforms, and external customer portals
The Operation Manager will be responsible for overseeing and coordinating the day-to-day operations of the transportation and logistics department.
Compensation
For this position, the expected base pay range is $95,900.00 – $105,000.00 Annual.
Responsibilities
Oversee the transportation and logistics department's daily operations to ensure all processes run smoothly and efficiently
Coordinate with internal departments, such as sales and customer service, to ensure customer needs are met
Develop and implement transportation and logistics strategies to improve efficiency, reduce costs, and increase profitability
Collaborate with external partners, such as carriers and suppliers, to maintain strong relationships and ensure reliable transportation services
Monitor transportation and logistics performance metrics and implement corrective actions where necessary
Requirements
Bachelor's degree in transportation and logistics, supply chain management, or a related field
Nice to have: Certification in transportation and logistics, such as Certified Transportation Professional (CTP) or Certified Logistics Professional (CLP)
Nice to have: Experience with transportation management software (TMS)
The Domestic Operations Agent is responsible for coordinating and executing day-to-day domestic freight forwarding operations. This role acts as a key point of contact between customers, carriers, and internal teams, ensuring shipments move accurately and on schedule while maintaining compliance with company standard operating procedures.
Compensation
Base Pay Range: $25.00 - $31.00 per hour
Additional Compensation: This position is eligible for a quarterly station bonus.
Responsibilities
Manage domestic freight forwarding operations end-to-end, including alerting, routing via internet-based tools, and maintaining accurate records in transportation management software
Price domestic air, ground, LTL, and FTL shipments competitively and accurately based on customer requirements and market conditions
Process and handle shipments with meticulous attention to detail, following standard operating procedures at every step
Support freight movement for a diverse base of U.S.-based customers, servicing as a reliable operational resource
Proactively monitor shipments for potential or existing service failures and escalate issues to management clearly and in a timely manner
Requirements
High school diploma or equivalent
Nice to have: Microsoft Office
Nice to have: Transportation tracking and management software
The Driver Experience Supervisor (DREX) helps with supervising and handling rider concerns, acting as the operational bridge between management and the biker-partners.
Responsibilities
Lead and support the community structure
Align operations with company policies, programs, and performance targets
Serve as the operational bridge between management and the community
Communicate official updates and directives clearly and consistently
Track and analyze community performance metrics (e.g., activity rate, cancellations, ratings, KPI compliance)
Requirements
Bachelor's degree in Business Administration, Operations Management, or a related field
We are seeking a skilled Accounting / AP / AR / Collections Team Member with strong communication, organization, and follow-up skills to join our growing accounting department.
Locations (2)
Bogotá, Colombia
Latin America
Compensation
Salary Range: $1,200 - $1,500 USD/Month
Responsibilities
Assist the accounting department with applying and reconciling customer payments accurately across multiple entities
Communicate professionally with customers regarding past due balances, payment follow-ups, and account status updates
Coordinate with vendors regarding payables, disputed invoices, and billing discrepancies
Work closely with internal team members to obtain approvals and resolve payable-related issues
Utilize transportation management software systems and Intuit Enterprise / QuickBooks-related platforms for daily accounting operations
Under the supervision of the Customer Service Manager, this position is responsible for coordinating domestic and international transportation activities, supporting dispatch and yard delivery operations, maintaining accurate transportation and financial records, and providing exceptional customer service.
Compensation
SALARY RANGE $65,000 and up DOE
Responsibilities
Schedule carriers and coordinate customer deliveries
Plan, purchase, and route transportation services to maximize efficiency and control costs
Coordinate domestic and international shipments, including customs documentation and import/export requirements
Prepare and maintain shipping documents, including bills of lading, commercial invoices, packing lists, and freight records
Work with freight carriers, freight forwarders, customs brokers, and customers to ensure timely deliveries
Requirements
High school diploma or equivalent
Associate degree in Business, Logistics, Supply Chain Management, Accounting, or a related field