- Hawaii, United States
- Mid
- 1–2 years
Support customer-facing IT solutions for law enforcement agencies across Hawaii, including equipment setup, deployment, and ongoing technical support.
Responsibilities
- Install and manage operating systems; administer user accounts, security settings, configurations, patches, and updates; configure network connectivity for supported programs.
- Analyze application configuration and initialization files, error logs, and Event Viewer data to investigate and resolve software issues.
- Provide guidance on installing, configuring, and repairing standard and custom hardware using schematics, operating manuals, and technical documentation.
- Lead the development and maintenance of support documentation to standardize configurations.
- Configure network connections and troubleshoot connectivity issues using diagnostic tools.
Requirements
- High School diploma or equivalent