Responsible for general technical work in information technology, including computer repairs, upgrades, and provision of technical help to users, supporting LAN/WAN networks.
Compensation
Salary Range: $40,839.50 - $79,509.82
Responsibilities
Provides technical support and training, via phone, email, remote assistance, and in person, related to computer systems, hardware, and software.
Maintains and monitors inventory of computer hardware and software.
Operates various computer systems and peripheral equipment such as multi-function printers, storage devices, USB cameras, and telecommunications hardware/software.
Installs, configures, and troubleshoots operating systems, software, computer hardware, and peripherals such as printers, scanners and related devices.
Serves as part of the IT team to assist users with routine hardware and software questions.
Requirements
One year of college completed with a 2.5 GPA or better in a business or computer related field
Experienced Senior Technical Support Engineer for Security Applications to resolve global customer and partner service requests promptly in a secure environment.
Responsibilities
Promptly resolve global customer and partner service requests in a highly secured environment.
Collaborate with cross-functional teams for high customer satisfaction.
Provide support via phone, email, and MS Teams for Product modules over the SaaS platform.
Ensure friendly and professional customer interactions throughout the service life cycle.
Act as the main point of contact for technical issues, collaborating directly with Development and QA teams.
Designs, builds, configures, troubleshoots and integrates new and existing servers to the Prisma Health technical environment to provide service enhancements, application deployments and infrastructure upgrades.
Responsibilities
Designs, installs, upgrades, troubleshoots and maintains server systems, Microsoft applications, including but not limited to databases running Server Group supported applications.
Performs server and system maintenance, monitoring and tuning to assure performance.
Troubleshoots issues timely and works to resolution.
Gathers necessary design specifications for servers, systems and OS applications from Application Analysts and /or internal customers.
Designs, develops and tests new applications, servers and OS versions on systems servers in the computer lab prior to production release.
Underwrite new small commercial accounts, cultivate agency relationships, and achieve production goals.
Compensation
Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $60,000 - $85,000 based on leveling and geography, along with an equity component and a comprehensive benefits package.
Responsibilities
Individually risk underwrite new small commercial accounts
Cultivate solid relationships with Agency partners through in-person and virtual meetings
Work with underwriting assistant to ensure adherence to corporate underwriting policy
Review accounts beyond individual authority with Regional Underwriting Manager or Supervisor
The role involves seeking an Enterprise Cybersecurity Engineer III to design, develop, and maintain Identity Management and Directory access solutions, including Active Directory infrastructure and SSO authentication methods.
Compensation
$134,056 - $160,160
Responsibilities
Assist in the development and design of conceptual and detailed system solutions to meet Identity Management and Directory access requirements for business, flight/mission, and institutional networks.
Analyze and create design concepts, architecture diagrams, and functional/technical requirements for Single Sign-On (SSO) solutions, Lightweight Directory Access Protocol (LDAP), Kerberos, and NTLM authentication methods.
Assist in managing, upgrading, and maintaining JPL’s Active Directory (AD) infrastructure to ensure security, integrity, and availability.
Designing and implementing AD Group Policies (GPOs) in compliance with cybersecurity policies.
Managing Windows DNS servers for AD zones and WINS servers for NetBIOS records.
Requirements
Bachelor’s degree in computer science or a similar discipline