- Aspen, Colorado, United States
- On-site
- Full-time · Manager
- $25–$27 per hour
- 2+ years
Manage day-to-day operations, ensuring quality and meeting guest expectations while overseeing Guest Services, Concierge, and Front Desk departments.
Compensation
$25-27/hr
Responsibilities
- Manage day-to-day operations, ensuring the quality, operational outlines meeting and exceeding the guest expectations on a daily basis
- Assist with the overall organization & operation of the Guest Services Department, Concierge Department, Front Desk Department, Call Center, Night Audit
- Oversee the writing of the work schedule based on forecasted hotel occupancy, scheduled events, holidays, etc.
- Assist in the preparation and conducting of all Front Office sub-department Department Meetings
- Ensure all guest complaints or problems are handled immediately, ensuring guest satisfaction
Requirements
- Bachelor’s Degree in Hospitality Management
- Nice to have: 4 or 5-star hotel experience