- Chicago, Illinois, United States
- Hybrid
- Full-time · Entry
- $45K–$52K per year
- 1+ years
Support end‑user computing issues, manage tickets, and maintain IT infrastructure for a small‑medium sized corporation.
Compensation
Compensation Range: $45,000 - $52,000 plus overtime.
Responsibilities
- Image Mac and Windows laptops for new hires and upgrade end user deployment
- Document and track recycled inventory using FreshService Asset Management
- Troubleshoot issues with Windows 10 OS, hardware/software, and peripherals
- Troubleshoot issues with Apple macOS X 10.14+ OS, hardware/software, and peripherals
- Configure Active Directory and SaaS accounts for new hires and account deletions
Requirements
- Associate's degree in Information Systems
- CompTIA A+ certification
- Microsoft Desktop OS Certification
- macOS Support Essentials Certification