- Singapore
- Senior
- 5+ years
Provide L2 operational support for Windows Server environments and AWS services, manage AD, DNS, DHCP, GPO, WSUS, Windows clustering, and perform patch management, vulnerability remediation, and incident response.
Responsibilities
- Provide L2 operational support for Windows Server 2012/2016/2019/2022 in both on-prem and AWS environments.
- Manage and support AD, DNS, DHCP, GPO, WSUS, and Windows clustering.
- Resolve incidents and service requests related to Wintel systems via ITSM platforms (ServiceNow, Jira, etc.).
- Perform patch management and coordinate monthly/quarterly patch cycles using WSUS/SCCM/AWS Systems Manager.
- Support AWS services: EC2, S3, IAM, EBS, CloudWatch, Systems Manager (SSM).
Requirements
- Diploma or Degree in Information Technology, Computer Science, or related discipline.
- Nice to have: AWS Certified SysOps Administrator / CloudOps – Associate
- Nice to have: AWS Certified Solutions Architect – Associate
- Nice to have: Microsoft Certified: Windows Server Hybrid Administrator Associate
- Nice to have: ITIL v3/v4 Foundation