Emergency Communications Specialist - Nights
Mercyhealth Wisconsin and Illinois · Posted Oct 16, 2026
- Rockford, Illinois, United States
- Full-time
- $19–$29 per hour
- 1+ years
Responsible for handling emergency and non-emergency calls, dispatching services, and ensuring communication systems operate properly.
Compensation
$19.40 - $29.10
Responsibilities
- Takes scheduled and emergency requests for REACT, NICU, ER, Labor and Delivery, Security, ECC, Pecatonica and Win-Bur-Sew Fire Departments, Metro Medical Services, Inc. and Rockford
- Prioritizes all calls and dispatches to appropriate agency
- Obtains required key question information and gives pre-arrival instructions
- Monitors multiple radio channels, intercoms, remote repeater sites, phone lines, weather radio and scanner
- Selects and adjusts frequencies for transmissions
Requirements
- High School diploma or equivalent
- Minimum 1 year post high school coursework in medical terminology and/or related field
- Nice to have: 3 years experience in hospital, pre-hospital or emergency dispatching