Facilitate and supervise daily front office operations for local clinics, focusing on district front office engagement, environment, and staff performance.
Compensation
Pay Range: $52,000-55,120/year
Responsibilities
Ability to perform at or above budgeted metrics for visits and evaluations
Works closely with Operations and Administrative Leaders
Act as a hiring manager for all open front office positions
Job is to be performed in clinics by spending time in every district, 2x per month with meaningful presence by interaction with patients and staff
Provide coaching that focuses on district front office performance to Referral Management, POC adherence and Customer Service expectations
As a Sales Specialist at American Health Plans, you’ll be responsible for presenting and selling the products we offer to customers over the phone. Your focus will be on building and maintaining relationships with all clients and ensuring their needs are met and they are taken care of.
Compensation
base pay, plus uncapped commission pay
Responsibilities
Educate new and existing customers on suitable policies
Develop and maintain relationships with customers by networking and contacting referrals
Resolve customers inquiries and concerns in a timely manner
Expand business through the design and implementation of effective marketing strategies and networking techniques
Comply with all industry and company standards and regulations
Requirements
High School degree
Nice to have: College degree
Nice to have: Active Health Insurance Licenses
Nice to have: Previous Health Insurance industry experience
Consult with prospects and clients on health-related products and services to provide the best solutions for their health and financial well-being via outbound and inbound calls
Aid customers in the enrollment process while answering any questions about insurance coverage
Prospect for new clients with leads provided
Answer questions for the clients specific to service inquiries and resolving problems, by responding orally, virtually, and or in writing
Able to navigate the Web and provide web-based documents to clients as needed