- Norcross, Georgia, United States
Provide technical support to PruittHealth partners and contractors via tickets, phone, and in-person interactions.
Responsibilities
- Manage Service Desk tickets in a timely manner
- Respond to customer issues via phone, service portal and walk in requests
- Provide excellent IT Customer Support Service
- Document all partners IT issues and interactions
- Troubleshoot to resolve all partners reported issues or service requests