- München - Neubiberg, Bavaria, Germany
- Hybrid
- Full-time · Associate
- 2+ years
Technical IT support for .NET-based applications, providing customer assistance, troubleshooting issues, and conducting training.
Responsibilities
- Installation and configuration of .NET-based applications on servers, workstations, and handhelds using RDP and MDM
- Technical and professional support for customers as the first contact point for proprietary software solutions
- Technical support for customer projects during introduction phase and accompanying updates/system adjustments
- Receiving, qualifying, processing and forwarding support requests
- Systematic diagnosis and resolution of errors between software, Windows OS, and networks
Requirements
- Completed vocational training in IT systems integration or a comparable technical training in IT
- Nice to have: ITIL Foundation Certification (v3 or higher)