Technical Operations Product Owner, Associate - Enterprise Technology
Blackstone · Posted Aug 5, 2026
- Miami, Florida, United States
- Full-time · Associate
- $110K–$170K per year
- 5+ years
This role is responsible for the end-to-end operational success, service ownership, and product lifecycle management of the enterprise Endpoint Management ecosystem, including Microsoft Intune, Microsoft Configuration Manager (SCCM), Group Policy, Windows Applications, Windows Endpoints, Mobile Device Management (iOS and Android), macOS Device Management, Windows Server Update Services (WSUS), and Endpoint Security Governance.
Compensation
Expected annual base salary range: $110,000 - $170,000
Responsibilities
- Own the end-to-end strategy, governance, and operational lifecycle of endpoint management platforms including Microsoft Intune, SCCM, Group Policy, Windows applications, mobile devices, macOS management, and WSUS
- Lead major incident and outage management for endpoint management services, coordinating triage, escalation, communications, and cross-functional resolution efforts
- Own and drive problem management across endpoint platforms by analyzing recurring device, application, patching, policy, and compliance issues
- Establish and optimize service health frameworks for endpoint management platforms by defining KPIs, SLIs, and SLOs
- Drive capacity planning and operational readiness for endpoint management platforms by analyzing device growth, software deployment trends, patching requirements, and operational demand
Requirements
- Nice to have: ITIL Foundation or Advanced Certification
- Nice to have: Microsoft Certified: Endpoint Administrator Associate
- Nice to have: Microsoft Certified: Enterprise Administrator Expert