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Pacific ICT and AI Innovation Intern

WWF International · Posted Nov 5, 2026

Suva, Central, Fiji
On-site
Internship · Intern

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The Intern will support the delivery of day-to-day ICT services and AI-enabled innovation initiatives across WWF-Pacific, including helpdesk support, device setup, and testing AI solutions.

Responsibilities

Monitor the ICT helpdesk support services queue and attend to assigned tickets in a timely and professional manner.
Receive, record and respond to ICT support requests submitted by staff through the helpdesk, email, telephone or in person.
Set up and prepare laptops for new and existing staff, including standard software installations, approved applications, updates and basic configuration.
Carry out troubleshooting of laptops, printers, Microsoft 365 applications, network connectivity and common peripheral devices.
Escalate unresolved, high-risk or complex technical issues to the Pacific ICT & AI Innovation Manager and Pacific ICT & AI Innovation Coordinator.

Requirements

Diploma or Degree in Information Technology
Information Systems
Computer Science
related field
Nice to have: Volunteer experience

Skills

Windows laptops Microsoft 365 applications printers

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Pacific ICT and AI Innovation Intern

Responsibilities

Requirements

Skills

Responsibilities

Requirements

Skills

Benefits

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Locations (2)

Compensation

Responsibilities

Requirements

Skills

Benefits

Locations (7)

Responsibilities

Requirements

Skills

Responsibilities

Requirements

Skills

Benefits