- Anschutz, Colorado, United States
- Hybrid
- Full-time · Associate
- $63K–$85K per year
Support the School of Dental Medicine’s hardware and software needs, with a primary focus on endpoint devices and the end-user experience.
Compensation
The starting salary range (or hiring range) for this position has been established as $63,107 - $84,563.
Responsibilities
- Install, configure, and maintain Windows, macOS, and iPadOS devices, including desktops, laptops, tablets, printers, and associated peripherals
- Perform endpoint management tasks using Microsoft Intune, Jamf, and Active Directory
- Support device deployment, software installations, system upgrades, patching, preventive maintenance, asset tracking, and equipment disposal
- Respond to IT service tickets; troubleshoot hardware, software, operating system, and connectivity issues
- Configure, maintain, and troubleshoot audiovisual equipment in classrooms, laboratories, conference rooms, and other school facilities
Requirements
- Bachelor’s degree from an accredited institution
- Nice to have: IT help desk experience
- Nice to have: Desktop support experience
- Nice to have: IT support in higher education or academic medical environment
- Nice to have: Experience documenting and implementing IT changes