Lead the full lifecycle management of enterprise IT hardware, ensuring accurate asset records, secure disposal, and optimization of hardware spend across end-user devices, data center, and network equipment.
Locations (18)
North Charleston, South Carolina, United States
Arlington, Virginia, United States
Auburn, Washington, United States
Berkeley, Missouri, United States
Chicago, Illinois, United States
El Segundo, California, United States
Show all 18 locations
Everett, Washington, United States
Huntington Beach, California, United States
Huntsville, Alabama, United States
Long Beach, California, United States
Mesa, Arizona, United States
Compensation
Summary Pay Range: $111,350 - $173,650
Responsibilities
Lead a team of HAM analysts and asset coordinators
Own the HAM program roadmap, policies, and processes
Govern the end-to-end hardware lifecycle
Maintain accuracy of hardware asset records in the CMDB and HAM platform
Run physical inventory and audit cycles
Requirements
Bachelor's degree in Information Systems, Business, Supply Chain, or related field
Nice to have: IAITAM CHAMP or CITAM certification
Nice to have: ITIL 4 Foundation
Nice to have: ServiceNow HAM Implementation Specialist
Nice to have: Experience in aerospace, defense, manufacturing, or regulated environments
The IT Services Specialist provides advanced L2/L3 technical support across the AMER region, resolving complex end-user technology issues while delivering a reliable, frictionless experience for employees, including executive leadership.
Responsibilities
Own complex L2/L3 incidents escalated by the Global Helpdesk and junior Desktop Specialists, driving timely resolution and a high-quality employee experience
Deliver responsive hands-on and remote technical support across AMER, including discreet and high-priority support for executives and other senior stakeholders
Diagnose and resolve complex issues involving Dell PCs, MacBooks, Windows, macOS, software, printers, peripherals, network connectivity, VPN technologies, mobile devices, and collaboration tools
Coordinate with global L3/L4 teams on advanced technical issues while maintaining ownership, communication, and follow-through against service levels
Manage end-user device lifecycle activities, including deployment, support, updates, maintenance, inventory accuracy, and retirement
Provide day‑to‑day enterprise end‑user IT support, systems administration, infrastructure maintenance, and asset lifecycle support.
Compensation
Pay within range listed + Bonus + Benefits + Equity
Responsibilities
Deliver excellent customer service while supporting employees across multiple locations.
Provide day‑to‑day technical support for endpoint and user systems across Windows, macOS, and Linux environments.
Install, configure, maintain, and troubleshoot hardware, software, mobile devices, and peripheral equipment for end users.
Support conference room, collaboration, and meeting technology for executive meetings, leadership reviews, and other high‑visibility events.
Administer user accounts, permissions, and access controls through Active Directory and Azure AD in accordance with established security and compliance requirements.
Requirements
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
Lead the design, delivery and secure operation of ICT for Shield AI’s Australian regional hub and its programs across the Asia Pacific and Middle East.
Responsibilities
Lead and manage a small ICT team, including hiring, performance management and capability development
Set regional ICT strategy, roadmap and operating plan, and manage the budget
Manage local vendors, carriers and licensing agreements
Establish and enforce regional ICT standards aligned to ITIL
Own end-to-end regional network including campus, wireless, SD‑WAN, firewalls, VPN, DNS, DHCP and monitoring
As an IT Systems and Support Engineer, you will be the on the ground IT presence for Nuix in London and across the EMEA region, providing hands-on support for people, devices, and office technology.
Locations (3)
London, London, United Kingdom
Paris, Île-de-France, France
Frankfurt, Hesse, Germany
Responsibilities
Provide first and second level support for desktop, laptop and mobile device issues, in person and remotely
Manage onboarding and offboarding for the EMEA region, including preparing, issuing and collecting devices and accessories
Install, configure and troubleshoot hardware, software and peripheral devices for end users
Deploy new workstations, ensuring they are configured correctly and meet security and performance standards
Maintain asset records, equipment stock and spares for the EMEA region
Staff Systems AdministratorNewf7d8749a-72d6-407c-bf98-292ea630c73a · London
IT Support Engineer, EMEANewNuix · London, United Kingdom+2 more