- Qatar
- Senior
- 2+ years
Lead customer success for critical accounts, driving adoption, retention, and revenue growth for Nozomi Networks’ OT and IoT cybersecurity platform.
Responsibilities
- Develop and manage customer portfolio
- Own and drive the customer lifecycle
- Drive revenue growth by demonstrating successful achievement of customer guided value measures
- Minimize customer churn through customer success plans and customer lifecycle management
- Resolve customer requests and concerns ensuring improvements to customer experience