As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most.
Compensation
The hourly wage for the position is $15.00 per hour.
Responsibilities
Connect with customers to cultivate lasting relationships that drive repeat business.
Review, validate, and process customer transactions with accuracy.
Maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
Build new business by completing daily call campaigns.
Dispatcher / Customer Service Representative supporting a busy service team during a high-demand season and providing coverage during employee leave.
Compensation
The pay range for this position is $20.00 - $24.00/hr.
Responsibilities
Handle a high volume of inbound customer calls, averaging 50 or more calls per day from homeowners, including those who may be upset, frustrated, or in urgent situations.
Schedule service calls and preventative maintenance appointments accurately and efficiently.
Gather, verify, and accurately document customer information and service details for dispatch and service coordination.
Make outbound follow-up calls to customers as needed to confirm appointments, provide updates, or obtain additional information.
Enter and update customer and service information accurately in proprietary service software and related systems.
Requirements
Nice to have: Experience in environments such as medical offices, healthcare, construction, trades, or dispatch
Nice to have: Background in roles that involve managing time-sensitive, high-stress customer interactions
Nice to have: Prior dispatch or service coordination experience
Nice to have: Interest in a contract-to-hire opportunity with the potential to convert to a permanent position
Nice to have: Comfort working within structured schedules that may include seasonal overtime and rotating shifts
Provides support to business units within the organization, working closely with investigator sites regarding data discrepancies and study questions to ensure accurate execution of protocols.
Responsibilities
Provides support to most business units within the organization
Works closely with investigator sites regarding data discrepancies and or general study questions
Supports the overall performance, education, and escalation of study questions or data discrepancies
Resolves issues that arise during specimen accessioning to ensure specimen logging is accurate
Places calls to investigator sites regarding sponsor alerts, voice alert values, and critical values
As an Inventory and Shipping Specialist, you must have the ability to complete data entry in both customer and company systems of record, perform double checks, assist customers with product location and delivery times, and serve as load planners for all Intel deliveries.
Responsibilities
Performs inventory receipt entry in the Chem-Star WMS and/or customer system(s) of record.
Processes specialized customer transactions in Rinchem’s and/or customer system(s) of record (Hold, damaged, disposition).
Performs inventory cycle counts and enters customer reconciliation reports in the Chem-Star WMS and/or customer system(s) of record.
Provide clerical, administrative, and medical readiness support for the Ohio Army National Guard.
Compensation
Pay and benefits information for this position will be provided to interested candidates that apply. Arcetyp offers a package of compensation and benefits to full-time salaried employees.
Responsibilities
Provide day-to-day administrative support to medical case managers and military medical readiness personnel.
Receive, organize, process, and maintain Soldier medical documentation.
Assist with requests for medical records and follow up on outstanding documentation.
Coordinate and track medical appointments, referrals, and administrative case requirements.
Enter and update case information in authorized electronic tracking and medical readiness systems.
Expeditors employee who performs order input, paperwork and reporting, based on the Expeditors Customer Service Representative profile. Agents work alongside agency contract workers and own the system transactions in their area. The two open REV1 seats support Inventory and the Outbound PM shift.
Responsibilities
Enter, release and update orders and transactions in the WMS accurately.
Prepare shipping and receiving paperwork and labels.
Run and distribute routine reports for supervisors.
Monitor order status and flag exceptions before cut-off.
Support cycle counts, adjustment documentation and variance research.
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