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1–2 jobs· newest first

Helpdesk SpecialistNew
Vontier · Bucharest, Romania
Hybrid
Helpdesk SpecialistNew
Vontier · Bucharest, Romania
Hybrid

+10K new in the last hour

Helpdesk Specialist

Vontier · Posted Oct 22, 2026

Bucharest, Bucharest, Romania
Hybrid

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Provide remote diagnostic technical support and resolution to Level 2 Helpdesk Specialists, ensuring customer forecourt sites remain operational across Vontier’s EMEA customer base.

Responsibilities

Proactively access Vontier’s helpdesk portals to review logged cases and triage them appropriately
Verify whether the customer-reported issue is still present and attempt to resolve it remotely
Gather and record all information clearly and accurately
Update the relevant call management portal or intranet as appropriate
Provide excellent customer support, managing expectations sensitively

Requirements

Nice to have: CCNA Cisco certification
Nice to have: basic DevOps skills

Skills

remote support tools Windows platform advanced networking CCNA Cisco certification basic DevOps skills AWS cloud technologies cloud products and tools relational databases Microsoft Office Windows AWS

See full job description

Helpdesk Specialist

Vontier · Posted Oct 22, 2026

Bucharest, Bucharest, Romania
Hybrid

Apply with RefersoAI Apply on careers page

Provide remote diagnostic technical support and resolution to Helpdesk Specialists (Level 2), enabling customers’ forecourt sites to remain operational across Vontier’s customer base in EMEA.

Responsibilities

Proactively access Vontier’s helpdesk portals to review logged cases and triage them appropriately
Verify whether the customer-reported issue is still present and attempt to resolve it remotely
Gather and record all information clearly and accurately
Update the relevant call management portal or intranet as appropriate
Provide excellent customer support, managing expectations sensitively and communicating clearly

Requirements

Nice to have: basic DevOps skills
Nice to have: cloud technologies such as AWS

Skills

remote support tools Windows platform advanced networking CCNA Cisco certification basic DevOps skills cloud technologies such as AWS

relational databases

Microsoft Office

See full job description